Which IT developments will we benefit from most? 

The world is changing rapidly. The increasing pace of these changes is largely due to the new capabilities offered by IT and the smart use of data. The recent corona troubles have accelerated and highlighted this process of ‘Digital Transformation’. For example, we now know that we can only work from home when we have good communication resources that work time and place independent. The corona crisis has also given electronic business a major boost.

Technological developments are moving at a dizzying pace and are impacting a huge number of different and often related fields. It is not easy to decide which technologies to invest in and how to embed this investment in the organization and keep it under control. It is also not easy to persuade the organization to use the new technologies in the right way.

ValueBlue conducted its “IT Governance & Enterprise Architecture Benchmark 2019” survey among a large number of organizations in the Netherlands. The aim was to map out the technologies that different types of organizations are investing in and how they are approaching it.

One of the topics covered by the survey involved the trends and IT developments the respondents said they were investing in. The results are displayed in the graph below.

Most organizations say they are involved in the phase of ‘First Wave’ developments, such as Cloud Computing, Big Data and Application Integration. What’s striking about this, is that the participants are now investing heavily in these developments but that many of the expected benefits still have to come. This particularly applies to the use of Big Data and Application Integration. At the same time, organizations that are already making full use of the Cloud say it is actually helping them become more flexible in terms of both their location and their working hours (see corona) as well as enabling them to adopt new developments more quickly. The survey also found that companies that are focusing on Cloud Computing are more flexible and their IT is contributing more to the productivity of the entire organization.

Besides these ‘First Wave’ developments, we also found that many organizations are already gaining experience with the use of Artificial Intelligence, the Internet of Things and Smart Sensors.

Respondents say it is difficult to keep up with all the ongoing innovations due to the lack of cooperation between the business and IT and too little control over the complexity of the application landscape.

New innovations are increasingly being initiated by the business operations themselves. This is especially true for Big Data, Artificial Intelligence, Internet of Things (IoT) and Smart Sensors, but also for the Cloud. As a result, IT departments need to guarantee the continuity of the business operations but also to protect data and systems with all those developments. This also explains the huge focus on Application Integration (Number 3 on the list).

Besides the developments that organizations say they are currently investing in, the survey also asked them about the priorities of their Boards of Management as far as investments in the near future are concerned. The survey also focuses on the IT challenges that play a role in the successful use of prioritizing subjects. Topics covered here include the need to obtain the right knowledge and information, collaboration in IT and the complex task of controlling the application landscape and the underlying technology.

The benchmark shows how companies are preparing for the future and where they are defining their priorities so that they can manage the changes. Would you like to know where your company stands compared to other companies and how others are dealing with IT and innovation?

Download the IT Governance & Enterprise Architecture Benchmark 2019.