Most organizations say they are involved in the phase of ‘First Wave’ developments, such as Cloud Computing, Big Data and Application Integration. What’s striking about this, is that the participants are now investing heavily in these developments but that many of the expected benefits still have to come. This particularly applies to the use of Big Data and Application Integration. At the same time, organizations that are already making full use of the Cloud say it is actually helping them become more flexible in terms of both their location and their working hours (see corona) as well as enabling them to adopt new developments more quickly. The survey also found that companies that are focusing on Cloud Computing are more flexible and their IT is contributing more to the productivity of the entire organization.
Besides these ‘First Wave’ developments, we also found that many organizations are already gaining experience with the use of Artificial Intelligence, the Internet of Things and Smart Sensors.
Respondents say it is difficult to keep up with all the ongoing innovations due to the lack of cooperation between the business and IT and too little control over the complexity of the application landscape.
New innovations are increasingly being initiated by the business operations themselves. This is especially true for Big Data, Artificial Intelligence, Internet of Things (IoT) and Smart Sensors, but also for the Cloud. As a result, IT departments need to guarantee the continuity of the business operations but also to protect data and systems with all those developments. This also explains the huge focus on Application Integration (Number 3 on the list).
Besides the developments that organizations say they are currently investing in, the survey also asked them about the priorities of their Boards of Management as far as investments in the near future are concerned. The survey also focuses on the IT challenges that play a role in the successful use of prioritizing subjects. Topics covered here include the need to obtain the right knowledge and information, collaboration in IT and the complex task of controlling the application landscape and the underlying technology.