A motto? I don’t really have a personal motto, or maybe I do… “You have to try everything at least once in your life”. I’m not a fussy eater and I like almost everything. But if I had to choose, my favorite would be Surinam food, such as roti with chicken. And if there’s one thing you could wake me up at night for, it’s Surinam ‘pom’. That’s because my mother was from Surinam, and there isn’t a restaurant on the planet that can make pom like she did. If I’m ever allowed to give out Michelin stars posthumously, then I know who’s going to get them.
After high school, I studied organic chemistry. At the time, it was called studying at the Higher Laboratory School. I got interested in IT quite soon after my studies. I started as a programmer, but now when I look at the computer screens of our developers I can see that IT has evolved in unimaginable ways.
After quite a few twists and turns I found my niche in Customer Services, mainly for international software companies. This is where my passion lies. It gives me a great feeling when I can turn angry customers with insurmountable problems into satisfied customers. I worked the longest – more than 10 years – as Customer Support Manager for Cognos, a Canadian supplier of Business Intelligence tools. At Cognos, I was responsible for a support team that provided technical product support in Dutch, English, German and Swedish.