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BlueDolphin Integrations

Accurate and up-to-date data is the basis for effective decision-making. BlueDolphin integrations allow you to connect to your systems, such as IT Service Management (ITSM), process and data management tools, and access the latest information.

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Save time and get better information on the current state of your landscape

IT landscape data, such as application details, data descriptions, and process models, is often manually inserted in BlueDolphin. However, much of this data is already available in other systems, such as IT service management systems and data management tools.

Integrations allow you to automatically load this data into BlueDolphin, making sure you have access to the latest versions of the data. This allows you to shift focus from the tedious task of collecting and updating information to more valuable activities like analysis and planning.

Main benefits of integrating BlueDolphin with other systems

Shorten time-to-value by leveraging large amounts of data that are stored in other systems.

Real-time updates keep BlueDolphin automatically up-to-date.

Minimize efforts & save time with automation, as opposed to collecting and inserting data manually.

Provide a single source of truth for architecture decisions.

Access to better and more up-to-date data by leveraging data that is used and validated in other systems.

API integrations

BlueDolphin offers a highly flexible API that enables you to build integrations yourself. Our customers are using the API to connect to a wide variety of systems, such as:

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Out-of-the-box integrations

Next to our API, we also offer out-of-the-box integrations. We currently have two integrations with ITSM systems: TOPdesk and ServiceNow, and will continue to make new integrations available.

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Why use BlueDolphin's out-of-the-box integrations?

Easy and fast

Connect BlueDolphin to other systems in your ecosystem. No programming needed.

Robustness & compatibility

Guaranteed continuity when either BlueDolphin or the host system gets updated.

High flexibility

Configure the integration yourself and select which data from the host system gets transferred and where it ends up in BlueDolphin.

Benefit from more integrations

...as we build out our integrations portfolio. Integrate with more parts of your ecosystem, as new standard integrations are launched.

Built for the future

New features are rolled out to our existing standard integrations automatically.

Sync your data

Once the integration is installed and configured, it will synchronize all desired items from the ITSM into BlueDolphin, in the place you designated.

Changes in the ITSM are propagated in real-time to BlueDolphin.

Integration is uni-directional, only data from ITSM is synced to BlueDolphin.

Have more questions?

Click the button below to find answers to common questions about our out-of-the-box integrations.