Go to overview

BPM Masterclass

Are you interested to learn more about Business Process Management? Join Viola den Hartog during her masterclass. Over the course of one day this intensive and rewarding “BPM Masterclass” will help you to better understand the following:

  • Why Business Process Management
  • How BPM: the 4-step approach
  • Identify your Processes from outside in
  • Building a Process Hierarchy
  • Activate your leadership team
  • Continuous BPM

Learn the tested 4-step approach to implement Business Process Management and start improving the business with high-level enterprise goals in mind. Discover which processes play an important role in your organization, what management mean as part of BPM, what approaches you can take to transform your organization into an agile enterprise, and how to achieve continuous improvement through effective Business Process Management.

Who is the BPM Masterclass designed for?

Designed for Business & IT Managers, Process Managers, Business Analysts, and anyone who is responsible for managing processes in the organization.


As a Sr. consultant Digital Transformation, Viola coaches profit and non-profit organizations by the challenges of digital transformation they are confronted with. She combines different disciplines like BPM, Data management, Lean and Agile to achieve the strategic goals of a company. Prior to this job, Viola was a COO and sr change manager at different organizations inside the financial industry. At this moment Viola is the program manager Data management at the city Eindhoven.

Date: December, 8 
Location: Basecamp, Utrecht
Time: 10:00 – 17:00
Costs: €995,00




Do you have any questions or suggestions about the course? We’d love to hear them!

Muriël Labahn

Event Marketer

+31 (0)6 34 45 07 16