Proactive Customer Success

At ValueBlue we are committed to your success. The BlueDolphin platform offers multiple solutions for organizations going through business transformation, which is why we have a range of Customer Success packages that ensure each and every one of our customers achieves their business goals with BlueDolphin.

Proactive guidance and consultation

Clarify your objectives, develop a long-term roadmap and execute your short-term action plan with our experts by your side

Intelligent use case integration and expansion

Thoughtful and strategic plans, frameworks & guidelines for successful use case and scope expansion

Market-leading digital transformation strategy

Maximize the value BlueDolphin delivers for your organization and realize cutting-edge transformation initiatives

Standard

The essential service and support you need to work effectively with BlueDolphin every day.

  • Excludes Implementation & Onboarding
  • Customer Success Calls
  • Collaborative Objective Setting, Roadmap Building and Action Planning Sessions
  • Proactive Best Practice & Template sharing
  • Agile Business Transformation Inspiration Sessions
  • New User Training Credits

Starts from
6000 EUR
per year

Premium

Ensure you’re fully equipped to make the most of every opportunity to realize more business value from BlueDolphin.

  • Everything included in Standard
  • Includes Implementation & Onboarding
  • Features & Functionality Sessions
  • Solution Kick-start Sessions
  • Platform Adoption Assessment
  • Architecture Maturity Assessment
  • Architecture Expert Session
  • Standard data integration
  • ValueBlue Academy credits

Starts from
16000 EUR
per year

Elite

For complex global implementations of BlueDolphin and its solutions across an Enterprise.

  • Everything included in Premium
  • Includes Implementation & Onboarding
  • BlueDolphin Adoption Expansion Support
  • Custom architecture analysis
  • Early-Bird Access to BlueDolphin Roadmap
  • Executive Briefings

Get a custom
quote tailored
to your needs

The BlueDolphin Success Cycle

We’ll follow the BlueDolphin Success Cycle, which combines long-term strategy with short-term value, giving customers continuous enablement and support.

Long-term strategic value alignment

Short-term value delivery cycle

Determine the best approach for your organization

Read more about our Proactive Customer Success solutions

Take a look at the full brochure for more details about our success solutions and packages.

Let’s discuss your needs

We understand that there is a lot to consider. Let’s take a look at your organization’s goals, objectives and maturity together to help you determine which Customer Success package is right for your organization, and how we can best support your needs.