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    Proactive Customer Success

    At ValueBlue we are committed to your success. The BlueDolphin platform offers multiple solutions for organizations going through business transformation, which is why we have a range of Customer Success packages that ensure each and every one of our customers achieves their business goals with BlueDolphin.

    Proactive guidance and consultation

    Clarify your objectives, develop a long-term roadmap and execute your short-term action plan with our experts by your side

    Intelligent use case integration and expansion

    Thoughtful and strategic plans, frameworks & guidelines for successful use case and scope expansion

    Market-leading digital transformation strategy

    Maximize the value BlueDolphin delivers for your organization and realize cutting-edge transformation initiatives

    Standard

    The essential service and support you need to work effectively with BlueDolphin every day.

    • Excludes Implementation & Onboarding
    • Customer Success Calls
    • Collaborative Objective Setting, Roadmap Building and Action Planning Sessions
    • Proactive Best Practice & Template sharing
    • Agile Business Transformation Inspiration Sessions
    • New User Training Credits

    Starts from
    6000 EUR
    per year

    Premium

    Ensure you’re fully equipped to make the most of every opportunity to realize more business value from BlueDolphin.

    • Everything included in Standard
    • Includes Implementation & Onboarding
    • Features & Functionality Sessions
    • Solution Kick-start Sessions
    • Platform Adoption Assessment
    • Architecture Maturity Assessment
    • Architecture Expert Session
    • Standard data integration
    • ValueBlue Academy credits

    Starts from
    16000 EUR
    per year

    Elite

    For complex global implementations of BlueDolphin and its solutions across an Enterprise.

    • Everything included in Premium
    • Includes Implementation & Onboarding
    • BlueDolphin Adoption Expansion Support
    • Custom architecture analysis
    • Early-Bird Access to BlueDolphin Roadmap
    • Executive Briefings

    Get a custom
    quote tailored
    to your needs

    The BlueDolphin Success Cycle

    We’ll follow the BlueDolphin Success Cycle, which combines long-term strategy with short-term value, giving customers continuous enablement and support.

    Long-term strategic value alignment

    Short-term value delivery cycle

    Determine the best approach for your organization

    Read more about our Proactive Customer Success solutions

    Take a look at the full brochure for more details about our success solutions and packages.

    Let’s discuss your needs

    We understand that there is a lot to consider. Let’s take a look at your organization’s goals, objectives and maturity together to help you determine which Customer Success package is right for your organization, and how we can best support your needs.