Proactive Customer Success
At ValueBlue we are committed to your success. The BlueDolphin platform offers multiple solutions for organizations going through business transformation, which is why we have a range of Customer Success packages that ensure each and every one of our customers achieves their business goals with BlueDolphin.
Proactive guidance and consultation
Clarify your objectives, develop a long-term roadmap and execute your short-term action plan with our experts by your side
Intelligent use case integration and expansion
Thoughtful and strategic plans, frameworks & guidelines for successful use case and scope expansion
Market-leading digital transformation strategy
Maximize the value BlueDolphin delivers for your organization and realize cutting-edge transformation initiatives
Standard
The essential service and support you need to work effectively with BlueDolphin every day.
- Excludes Implementation & Onboarding
- Customer Success Calls
- Collaborative Objective Setting, Roadmap Building and Action Planning Sessions
- Proactive Best Practice & Template sharing
- Agile Business Transformation Inspiration Sessions
- New User Training Credits
Premium
Ensure you’re fully equipped to make the most of every opportunity to realize more business value from BlueDolphin.
- Everything included in Standard
- Includes Implementation & Onboarding
- Features & Functionality Sessions
- Solution Kick-start Sessions
- Platform Adoption Assessment
- Architecture Maturity Assessment
- Architecture Expert Session
- Standard data integration
- ValueBlue Academy credits
The BlueDolphin Success Cycle
We’ll follow the BlueDolphin Success Cycle, which combines long-term strategy with short-term value, giving customers continuous enablement and support.
Long-term strategic value alignment
Short-term value delivery cycle
