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BlueDolphin Success

Beyond offering a rich platform, we are committed to helping our customers evolve and reach their goals with guided support.

Drawing from our extensive experience with 300+ customers, we apply best practices and innovative use cases to help you get the most out of BlueDolphin.

How we support your success

Based on your goals, our Customer Success Manager will help you identify the best actions to take, both within BlueDolphin and your organization. This process is supported by several activities.

Monthly progress meetings
up to 10 per year

Ensuring ongoing progress — removing roadblocks, offering Q&As and sharing best practices.

On-demand call
1 per month

Addressing specific topics around architecture and BlueDolphin.

Business review meetings
2 per year

Structured guidance for achieving value with BlueDolphin.

Open office hour sessions

Themed sessions, open to all customers.

Success guidance and resources

Continuous support and learning through examples and best practices.

ValueBlue Academy

On-demand online courses on essential BlueDolphin features and EA concepts.

Customer Support

Addressing technical and functional issues with BlueDolphin.

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Faster
time-to-value

We combine long-term strategy with short-term value cycles so you achieve results as you progress toward your organization's goals

agile-approach

Tailored customer
approach

Our dedicated Customer Success Manager will provide structured guidance and help you set up use cases that fit your needs

insight

Shared user
insights

Through your Customer Success Manager, you can benefit from the experiences and re-use shared content of other BlueDolphin users

Don’t just take our word for it.

See how ValueBlue is enabling businesses to build a successful EA practice.

SUCCESS STORIES →

“BlueDolphin brings Business and IT closer together, in a way everybody can understand”

Information Architect

Gov't/PS/ED, <5,000 Employees

“Great, easy-to-use tool that helps bring Enterprise Architecture to the business”

Brad Peterson

Business Architect

Healthcare and Biotech, <50M USD

“We were looking for an enterprise tool that would tie different domains together, and with BlueDolphin, we found that.”

Mirko Schuurman

Director Architecture

Kramp, Global Retailer

Trusted by organizations worldwide

ABN AMRO
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ABN AMRO
org_as_watson_group
org_st_charles
org_monster
org_medireva
org_makro
org_kramp
org_randstad